Featured Case Studies

What this looks like in practice:

Jenn Nguyen - People Operations clients
Custom Marketing Software

Built Hiring Function from Scratch & Delivered Critical Engineering Hire within 3 Weeks

Situation:
Founder needed to quickly build out an engineering team with no structured hiring process or pipeline.

What I did:
• Partnered directly with founders to define hiring needs
• Built initial sourcing and outreach strategy
• Established early hiring structure and evaluation process

Outcome:
• First Node.js Engineer hired within 3 weeks
• Reduced time-to-hire for critical technical roles
• Established foundation for scaling engineering team

SaaS Platform

Rebuilt Hiring Process & Reduced Agency Dependence While Scaling Headcount

Situation:
Rapid growth with inconsistent hiring processes and heavy reliance on external recruiting agencies.

What I did:
• Built structured interview processes, scorecards, and hiring frameworks
• Developed sourcing and retention strategies for hard-to-fill roles
• Reduced agency reliance and improved internal recruiting capability
• Led employer branding and hiring infrastructure efforts

Outcome:
• 26 full-time hires in one year (more than doubling team size)
• Reduced agency usage from 12 firms to 2
• Improved candidate quality and hiring consistency
• Built scalable hiring systems across all departments

Jenn Nguyen - People Operations clients
Jenn Nguyen - People Operations clients
SaaS Platform

Built Talent Infrastructure & Continued Scaling Through Second-Order Hiring

Situation:
Company needed to scale multiple teams but lacked structured recruiting processes and a clear hiring strategy.

What I did:
• Partnered with CEO and COO to define hiring roadmap and priorities
• Built and implemented talent acquisition strategy across departments
• Supported hiring across sales, marketing, engineering, customer success, and product
• Established structured processes for sourcing, interviewing, and decision-making

Outcome:• Successfully scaled multiple teams in parallel
• Built a repeatable hiring foundation aligned with company growth
• Improved alignment between leadership and hiring efforts
• Continued partnership: now supporting one of my original hires in building out their team, driving second-stage growth

Marketing Technology

Delivered Executive-Level Impact Through Targeted Search

Situation:
Company needed senior leadership to drive growth and operational direction.

What I did:
• Partnered with founders on VP-level search
• Identified and introduced first high-impact leadership candidate

Outcome:
• Candidate hired as President of the company
• Direct impact on leadership structure and company trajectory

Jenn Nguyen - People Operations clients

Most of my work happens behind the scenes, but the goal is always the same: build something that works without me.

Most hiring problems aren’t hiring problems—
they’re systems problems.

Let’s build something that actually works.

No pressure—just a conversation.